Warranty Exchange or Return for Analysis:
If you have a Fluid Meter “pump” or Valve that has failed within the 90 day warranty period, please contact us for a Return Goods Authorization number. We will send you a new unit in exchange for the failed unit to keep you running while the failed unit undergoes failure analysis to determine cause. This helps us build a history to key in on any patterns so a resolution may be reached.
If you have a Fluid Meter or Valve that has failed just outside the 90 day warranty period, please call us for the RGA# to send your unit in for failure analysis. We will perform a study to determine cause.
Upon failure analysis, we will make any suggestions for better performance (adjust pressures; add a sealant filter, etc).
It may be possible that we can perform a rebuild for a fraction of the cost of a new unit.
At the very least, we can core it out and offer you a $214.00 discount coupon to apply to future orders.
Please Ship all Return Units to:
Erdman Automation Corp.
1603 14th St South
Princeton, MN 55371
Attn: Pam Wolfe, Ref CR# or RGA#
Fluid Meter “Pump” and Valve training is available at Erdman Automation at no cost to you! Please email [email protected] or call 763-389-9475 to schedule a class.