Fluid Meter Warranty Exchange or Return for Analysis

Posted by Jolene Erdman on 9/8/2017 to News

Warranty Exchange or Return for Analysis:

If you have a Fluid Meter “pump” or Valve that has failed within the 90 day warranty period, please contact us for a Return Goods Authorization number. We will send you a new unit in exchange for the failed unit to keep you running while the failed unit undergoes failure analysis to determine cause. This helps us build a history to key in on any patterns so a resolution may be reached.

 

If you have a Fluid Meter or Valve that has failed just outside the 90 day warranty period, please call us for the RGA# to send your unit in for failure analysis. We will perform a study to determine cause.

  • Upon failure analysis, we will make any suggestions for better performance (adjust pressures; add a sealant filter, etc).

  • It may be possible that we can perform a rebuild for a fraction of the cost of a new unit.

  • At the very least, we can core it out and offer you a $214.00 discount coupon to apply to future orders.

 

Please Ship all Return Units to:

Erdman Automation Corp.

1603 14th St South

Princeton, MN 55371

Attn: Pam Wolfe, Ref CR# or RGA#

 

Fluid Meter “Pump” and Valve training is available at Erdman Automation at no cost to you! Please email joerdman@erdmanautomation.com or call 763-389-9475 to schedule a class.

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