Free Classes Available!

Posted by Jolene Erdman on 9/8/2017 to News

Free Classes Available!

In every effort to curb turn over and manage costs, Erdman offers Fluid Meter "Pump" and Valve training at  Erdman Automation at no cost to you! If you run multiple Glazers, Sealers, Injectors, please consider contacting us to coordinate a class. During our class your team will learn about how to take advantage of our existing programs, how to clean and rebuild Erdman Pumps/ Valves, and will be given operating and maintenance tips to help extend the life of the Fluid Metering units. We are only as successful as our Customers! Please email joerdman@erdmanautomation.com for more information.

Fluid Meter Warranty Exchange or Return for Analysis

Posted by Jolene Erdman on 9/8/2017 to News

Warranty Exchange or Return for Analysis:

If you have a Fluid Meter “pump” or Valve that has failed within the 90 day warranty period, please contact us for a Return Goods Authorization number. We will send you a new unit in exchange for the failed unit to keep you running while the failed unit undergoes failure analysis to determine cause. This helps us build a history to key in on any patterns so a resolution may be reached.

 

If you have a Fluid Meter or Valve that has failed just outside the 90 day warranty period, please call us for the RGA# to send your unit in for failure analysis. We will perform a study to determine cause.

  • Upon failure analysis, we will make any suggestions for better performance (adjust pressures; add a sealant filter, etc).

  • It may be possible that we can perform a rebuild for a fraction of the cost of a new unit.

  • At the very least, we can core it out and offer you a $214.00 discount coupon to apply to future orders.

 

Please Ship all Return Units to:

Erdman Automation Corp.

1603 14th St South

Princeton, MN 55371

Attn: Nicole Wolfe, Ref CR# or RGA#

 

Fluid Meter “Pump” and Valve training is available at Erdman Automation at no cost to you! Please email joerdman@erdmanautomation.com or call 763-389-9475 to schedule a class.

The Core Return Program

Posted by Jolene Erdman on 6/27/2017 to News

Option for Core Return is Available!

Core Return Program for Standard Erdman Meters:

Upon purchase of a new Fluid Meter (commonly called a pump), you may send us your old Fluid Meter and we will extend to you a $214.00 discount coupon to apply towards your next Order. This discount coupon will be issued upon receipt of the core.

 







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