Posted by Jolene Erdman on 9/8/2017
Warranty Exchange or Return for Analysis:
If you have a Fluid Meter “pump” or Valve that has failed
within the 90 day warranty period, please contact us for a Return Goods Authorization
number. We will send you a new unit in exchange for the failed unit to keep you
running while the failed unit undergoes failure analysis to determine cause.
This helps us build a history to key in on any patterns so a resolution may be
If you have a Fluid Meter or Valve that has failed just
outside the 90 day warranty period, please call us for the RGA# to send your
unit in for failure analysis. We will perform a study to determine cause.
Upon failure analysis, we will make
any suggestions for better performance (adjust pressures; add a sealant filter,
It may be possible that we can
perform a rebuild for a fraction of the cost of a new unit.
At the very least, we can core it out
and offer you a $214.00 discount coupon to apply to future orders.
Please Ship all Return Units to:
Erdman Automation Corp.
1603 14th St South
Princeton, MN 55371
Attn: Nicole Wolfe, Ref CR# or RGA#
Fluid Meter “Pump” and Valve training is available at
Erdman Automation at no cost to you! Please email [email protected]
or call 763-389-9475 to schedule a class.